Payment and Delivery
Payments
We accept payments made with all major credit cards, PayPal, bank transfers, and other methods.
If you choose PayPal as your payment method, please note that goods will only be shipped to the address registered in your PayPal account.
For Bank Transfers, you'll receive our bank details during the checkout process.
To complete credit card payments, you'll be redirected through an encrypted connection to Banca Sella's 100% secure payment gateway. Rest assured, we won't access or store your credit card details.
We accept the following credit cards:
- MasterCard
- Visa
- American Express (Shipping only to the cardholder's address)
- Maestro
- UnionPay
International Orders
We offer worldwide shipping. Goods are shipped from our Italy-based store to destinations across the globe.
We utilize reliable carriers such as FedEx, DHL, or TNT for shipping, providing tracking and insurance against loss or damage. In case of any damage, please report it within 24 hours, including pictures, for a prompt refund, exchange, or replacement.
Note: Customs fees and import duties are the responsibility of the customer.
Shipping Rates
Shipping rates are calculated at checkout.
Estimated Delivery Timing
Orders will be shipped within 1-2 business days following payment confirmation, unless otherwise stated. You will receive an email once your order has been shipped, which will include a tracking number. Shipping timing begins when your order is shipped.
Estimated Shipping Times:
- Europe: 1-4 business days
- North America: 3-10 business days
- Far East: 5-10 business days
- Middle East: 5-10 business days
- Australia & Rest of the World: 5-15 business days
Please keep in mind that these times represent estimated transit times for the delivery of goods and do not include potential delays related to customs.